The College Settlement of Philadelphia was founded in 1892 to provide social, cultural and educational programs for the immigrants of South Philadelphia. In 1922, the organization launched a specialized camp program to support the cultural, educational and recreational programs being done in the city. Almost 100 years later, the College Settlement of Philadelphia still operates overnight camp and day programs for children with financial disadvantages. The year 2022 marks a major anniversary for the organization, but a lack of clear messaging and visibility causes College Settlement to be considered more of a "hidden gem" than a prominent community resource.
My goal for this project is to evaluate the organization’s websites by comparing the layout against usability best practices in order to make recommendations for a more user-friendly and intuitive design.
For the first part of this project, I am measuring the structure and content by Nielsen's heuristic guidelines:
- Visibility of system status
- Match between system and the real world
- User control and freedom
- Consistency and standards
- Error prevention
- Recognition rather than recall
- Flexibility and efficiency of use
- Aesthetic and minimalist design
- Help users recognize, diagnose, and recover from errors
- Help and documentation