erin is crafting meaningful experiences through

I summarize hundreds of user touchpoints to represent the overall experience of Lucid users. By presenting to various levels of the company, I've learned how to best present complex information to a wide audience.

I ran participatory design interviews to better understand Lucidspark users' expectations around sharing. Unexpected feedback taught me to always be flexible during structured interview sessions.

I facilitated several rounds of interviews to validate the initial concept of Lucid's Team Spaces. Working under time constraints taught me the importance of planning and listening to team members' feedback.

I coordinated surveys and usability tests to help guide the design, branding and messaging for a new sustainable shopping startup. The friction I saw in our testing showed me the importance of storytelling in concept validation.

I redesigned multiple websites, through data analysis, site maps, wireframes and mockups. Difficulties with the design system taught me how to stay flexible when plans suddenly shift.

I analyzed their website and coordinated usability tests to measure behavior and satisfaction. Meeting the user where they needed help the most taught me the importance of strong community outreach strategies.

I donate my time to non-profits through virtual volunteering platforms like Catchafire and social design events in my community. These short-term projects teach me how to use my skills to make big impact in a small timeframe.